Kapnova’s pilot is designed to let a client evaluate real simulation outputs without payment, campaign-control risk, or long-term commitment.
The pilot runs for 30 days unless both parties agree in writing to extend, convert, or end it earlier.
No subscription, platform fee, or implementation fee is charged for the pilot. The required paperwork is NDA and DPA only.
Kapnova may access connected data only in read-only mode. Kapnova will not edit campaigns, budgets, bids, creatives, or storefront settings.
The client can walk away on day 30 and keep all simulation outputs created during the pilot.
These terms summarize the operating rules for a Kapnova pilot. The signed NDA and DPA control confidentiality, data processing, and any client-specific requirements.
The pilot has no fee. Before any client data is extracted, both parties must have a signed nondisclosure agreement and data processing agreement in place.
Kapnova may connect to approved platforms to read performance, marketplace, analytics, email, SMS, and social data needed for simulations. Kapnova does not modify campaigns, budgets, bids, creative assets, audiences, storefront listings, or account settings.
During the pilot, Kapnova may produce simulations, assumptions, scenario outputs, recommendations, source summaries, and test plans. The client can keep these outputs if the pilot ends on day 30.
The client is responsible for authorizing read-only data access, confirming that connected accounts are approved for pilot use, reviewing outputs before acting on them, and making all final business decisions.
Kapnova is responsible for handling pilot data under the signed NDA and DPA, storing client data in isolated environments, limiting access to authorized personnel, and deleting data on request according to the privacy policy.
Pilot data is used only for the client-specific work covered by the pilot and associated agreements.
Kapnova uses pilot data only to create and evaluate simulations for the client that provided the data.
Kapnova does not launch, pause, edit, or optimize campaigns inside client platforms during the pilot.
The client may request deletion of connected platform data by contacting Kapnova at the email below.
Beyond the pilot, these standard terms apply to access to and use of the Kapnova platform and Services. A signed order form, NDA, and DPA control where they add specifics.
These Terms of Service (the “Terms”) govern access to and use of the Kapnova platform, analytics, simulations, and related services (the “Services”) provided by Kapnova Inc., a Delaware corporation. By accessing or using the Services, or by signing an order form or pilot agreement that references these Terms, you agree to be bound by them. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization.
Kapnova provides a causal decision-intelligence platform that analyzes connected data to produce diagnostics, simulations, and decision recommendations. The Services include the platform, the models and methods that power it, and the Outputs delivered to you. Kapnova may update, improve, or modify the Services over time.
Access is limited to authorized users designated by the customer. You are responsible for maintaining the confidentiality of account credentials, for activity under your accounts, and for ensuring your users comply with these Terms. Notify Kapnova promptly of any unauthorized use.
As between the parties, you own all data you connect, upload, or provide (“Customer Data”) and the outputs Kapnova delivers to you (“Outputs”). You grant Kapnova a limited, non-exclusive license to access, process, and use Customer Data solely to provide and improve the Services for you, in accordance with the Privacy Policy and any Data Processing Agreement. Connections to your data are read-only unless separately agreed in writing.
Kapnova does not sell Customer Data and does not use raw Customer Data to train models shared across customers. Kapnova may derive aggregate, de-identified insights that do not identify you or reconstruct your data.
You will not: use the Services unlawfully or in violation of third-party rights; reverse engineer, decompile, or attempt to extract the source code, models, or methods of the Services; resell, sublicense, or provide the Services to third parties except as permitted; use the Services or Outputs to build a competing product; circumvent usage limits or security controls; or provide data you do not have the right to provide.
The Services produce estimates, simulations, and recommendations based on models, data, and stated assumptions. They are probabilistic and are not guarantees of any outcome. Figures shown may be illustrative. You are responsible for reviewing Outputs, validating them against your own judgment, and making all business decisions. Kapnova recommends; you decide.
Kapnova owns and retains all rights in the Services, including the platform, software, models, methods, and all improvements, except for Customer Data and Outputs, which you own. Subject to these Terms, Kapnova grants you a non-exclusive, non-transferable right to access and use the Services and Outputs for your internal business purposes during the term.
Pilot access is provided without fee as described above. Fees for paid subscriptions or engagements are set out in an applicable order form or written agreement. Unless stated otherwise, fees are due within thirty (30) days of invoice, are non-refundable except as required by law, and are exclusive of taxes, which are your responsibility.
Each party may receive confidential information of the other. The receiving party will protect it with reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and advisors who need it and are bound by confidentiality. Customer Data is your confidential information. These obligations do not apply to information that is public, independently developed, or rightfully received from another source.
The Services may connect, at your direction, to your own third-party accounts such as advertising platforms, marketplaces, and analytics tools. You authorize those connections and are responsible for your compliance with each platform’s terms. Kapnova’s access is read-only unless separately agreed. Platform-sourced data is used only to serve your decisions and is excluded from any cross-customer learning.
Each party warrants it has the authority to enter these Terms. Except as expressly stated, the Services and Outputs are provided “as is,” and Kapnova disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Kapnova does not warrant that the Services will be uninterrupted or error-free, or that any Output will achieve a particular result.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue, arising from these Terms. Each party’s total liability arising out of or related to these Terms will not exceed the greater of the fees you paid to Kapnova in the twelve months before the claim, or US $1,000. These limits do not apply to breaches of confidentiality, infringement, or a party’s indemnification obligations.
You will defend and indemnify Kapnova against third-party claims arising from your Customer Data, your use of the Services in violation of these Terms, or your violation of a third-party platform’s terms. Kapnova will defend and indemnify you against third-party claims that the Services, as provided, infringe that party’s intellectual property.
These Terms apply for the duration of your use of the Services or as stated in an order form. Either party may terminate for material breach not cured within thirty (30) days of written notice. On termination, your right to use the Services ends, Kapnova will return or delete Customer Data in accordance with the Privacy Policy, and, where agreed, models and Outputs built for you transfer to you. Provisions that by their nature should survive will survive.
Kapnova may modify the Services and, on notice, these Terms. Material changes take effect on the date stated in the notice. Continued use after that date constitutes acceptance. If you do not agree, you may stop using the Services.
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. The parties will attempt to resolve disputes in good faith; unresolved disputes are subject to the exclusive jurisdiction of the courts located in New Castle County, Delaware.
These Terms, together with any order form, the Privacy Policy, and any signed NDA or DPA, are the entire agreement between the parties and supersede prior agreements on the subject. If any provision is unenforceable, the rest remain in effect. Neither party may assign these Terms without the other’s consent, except to a successor in a merger or sale of substantially all assets. Notices must be in writing. Neither party is liable for delays caused by events beyond its reasonable control.
For pilot terms, NDA, DPA, or data-handling questions, contact James directly.
contact@kapnova.com